WilliamWare provides hands-on IT support to small businesses across Reading, Caversham and the surrounding area
with over 30 years in the industry. Unlike a large helpdesk, you speak directly with the person who looks after your systems: someone who knows your setup and can be on-site quickly when something needs fixing in person.
What we look after
- Microsoft 365 management. Setting up users, licences, mailboxes, Teams, SharePoint and OneDrive, with security baselines (MFA, conditional access) configured properly.
- Migrations. Moving you from Dropbox, Google Workspace or an old Exchange server to Microsoft 365 and SharePoint, with minimal disruption.
- Backup. Backing up Microsoft 365 email, OneDrive and SharePoint, so a deleted file or a ransomware attack doesn’t turn into lost data. Microsoft 365 backup
- Email signatures. Centrally managed CodeTwo signatures, consistent across every device.
- Broadband and phones. SoGEA broadband and VoIP, so you’re off the old copper network before the PSTN switch-off.
- Websites. WordPress sites built and maintained using standard, supported themes and plugins.
- On-site support. PC setup, new starters, office moves and Wi-Fi issues.
Areas we cover
Reading, Caversham, Emmer Green, Sonning, Woodley, Earley, Tilehurst, Henley-on-Thames, Wokingham and the wider Berkshire and South Oxfordshire area. Remote support is available UK-wide.
Why small businesses choose us
- One point of contact. No ticket queues or call centres.
- No long contracts. Pay monthly or by the job.
- Microsoft-focused. Microsoft 365 is our core platform, not a sideline.
- Local. We’re based in Caversham, so on-site visits are quick.
Frequently asked questions
Do you offer on-site IT support in Reading?
Yes. We’re based in Caversham and visit sites across Reading and the surrounding area. Most day-to-day issues are fixed remotely, and we come in person when that’s quicker or the job needs it.
Do I need a contract?
No. You can use us for one-off projects or on a monthly basis, whichever suits you.
Can you take over our existing Microsoft 365 tenancy?
Yes. We can become your Microsoft partner of record, review your licensing and security settings, and tidy up anything that’s been left misconfigured.
What size of business do you work with?
Mainly businesses with 1–50 staff: accountants, clubs, hospitality, trades and professional services.